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Terms, Warranty & Privacy

Website Information

This website is owned and operated by Vitalife Ltd.

By accessing and using this website you agree that you have read, understood and wish to be bound by these terms. If you do not wish to be bound by these terms you must leave this website.

Vitalife Limited may make changes to these terms at any time. You will be notified of any changes via this page and you will be bound to these terms as soon as they are posted. It is your responsibility to check this page and make yourself aware of any changes.

Copyright

Vitalife Limited are the proprietors of all content including but not limited to text, graphics, images, logos, html code and data. Therefore, any unauthorised copying, dissemination, modification or broadcast of the content is prohibited without prior written consent from Vitalife Limited.

All content is protected by UK and international copyright laws.

Trademarks

The Love Health Hate Waste logo and ‘Love Health Hate Waste’ name are trademarks of Vitalife Ltd in the United Kingdom.

Love Health Hate Waste trademarks may not be used in connection with any product or service that is not Love Health Hate Waste’s, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Vitalife Ltd.

Other products or company names used on this website may be trademarks of their respective owners.

Privacy

Vitalife Limited takes your privacy very seriously and does not sell, distribute or otherwise allow access to your details when submitted using any online form or via any other means of contact leading from this website.

We do not store credit card details nor do we share financial details with any 3rd parties.

Privacy regarding emails (and their respective email addresses) sent to Vitalife Ltd. will also be kept confidential and not sold, distributed, or otherwise intentionally displayed to a third party.

Cookie Policy

We use cookies and similar tools across our websites to improve their performance and enhance your user experience. This policy explains how we do that.

What are cookies?

Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. The cookie will help the website, or another website, to recognise your device the next time you visit. Web beacons or other similar files can also do the same thing. We use the term “cookies” in this policy to refer to all files that collect information in this way.

There are many functions cookies serve. For example, they can help us to remember your username and preferences, analyse how well our website is performing, or even allow us to recommend content we believe will be most relevant to you.

Certain cookies contain personal information – for example, if you click to “remember me” when logging in, a cookie will store your username. Most cookies won’t collect information that identifies you, and will instead collect more general information such as how users arrive at and use our websites, or a user’s general location.

What sort of cookies does Love Health Hate Waste use?

Generally, our cookies perform up to four different functions:

1. Performance Cookies

Performance cookies are used by use to assess the way visitors explore our website and provide information such as pages visited, the duration spent on the website, and other browsing-related information on lovehealthhatewaste.com.

2. Functionality Cookies

We use functionality cookies to allow us to remember your preferences. For example, cookies save you the trouble of typing in your username every time you access the My Account section of the site or wish to login to make a purchase.

3. Behaviourally Targeted Advertising Cookies

We use these cookies to collect information on your preferences in order to deliver information and advertisements that may be of interest to you. You might see these advertisements on lovehealthhatewaste.com and on other sites that you visit.

4. Can a website user block cookies?

If you wish, you can disable cookies in your browser’s ‘internet options’ screen.

More Information

If you have any queries regarding this Cookie Policy please contact us at info@lovehealthhatewaste.com

Disclaimers

Vitalife Limited does not promise that your access to the website, or its content will be delivered uninterrupted, timely or error free, or that the site will be free from viruses or other harmful properties. It is your responsibility to implement satisfactory safeguards and procedures to avoid such contaminations or other harmful properties.

You expressly agree that under no circumstances will we be held liable for any direct, indirect, incidental or other type of loss or injury resulting from your use, or downloading of any content on our web site.

Vitalife Limited cannot and do not warrant the completeness, truth or accuracy of the information or other content found on our site, or their usefulness for any particular purpose.

Unauthorised use

You may not:

  • Attempt to access the HTML code, scripts or images of the website
  • Transmit any material that is offensive, illegal, libellous, abusive or hateful
  • Direct unsolicited email (SPAM) to or through this website
  • Attempt to interfere with the website service including but not limited to hacking all or part of the website content or deleting or changing any part of the content

Out of Date Products

We specialise in selling out of date and short dated stock, the dates are put on the description of each product.  We cannot refund you because of the date of a product.

Please ensure you are aware of the dates when you put the items into your order.

All products sold on this website that are beyond their date will have a ‘Best Before’ date. It is completely legal to sell stock that is past its Best Before Date, and safe to consume.

It is advised common sense checks are undertaken prior to consuming any of the goods from our website, such as sight and smell tests, to ensure any items you order from us are still fit for consumption and have no obvious signs of mould/fungus or other deterioration which may cause harm to health.

If any of these signs are spotted on your items, you must report this to us within 7 days of receiving your goods, with accompanying photographic evidence, for a full refund – you are then advised to waste the products that are affected.

Whilst every effort is made to ensure products are still fit for consumption at the time of despatch, the above checks are advised when the products reach you, and Love Health Hate Waste will not be liable for any circumstances that arise from you not conducting or ignoring the signs from these tests.

No items on this website have a ‘Use By’ date. It is illegal to sell products past their Use By Date.

Warranty

All electrical or battery-operated items purchased have a 3-year warranty except consumables (e.g. removable batteries).

If you purchased an order online and it becomes faulty within the first 30 days of purchase, you can return it to Love health Hate Waste to be tested and refunded if found to be faulty. If your item develops a fault after 30 days through normal use, please let us know via email as soon as possible. In the first instance we will either repair or replace your item, failing that you will be refunded to the original price within the first 6 months of purchase. After 6 months any refund will be to the current sales price or the original price (whichever is the lower), to the original payment method. Please note that any repairs done by a third party will void any warranty with Love Health Hate Waste.

Additional information

This website www.lovehealthhatewaste.com and its content are governed by English law.

Terms of sale

Definitions

Products

Any items offered for sale on this website

VAT

Value Added Tax

Buyer

The individual or organisation making the purchase

Background

The buyer agrees to purchase products specified during the checkout process, for the specified price, and shall be bound by the following terms.

Terms

Prices

Prices are subject to change from time to time. It is the buyer’s responsibility to keep up-to-date with any price changes.

Usage

Love Health Hate Waste are excluded from any liabilities that may arise from other usages of products than those recommended by Love Health Hate Waste. Recommended usage is advised on the back of each pack where applicable.

Payment terms

The buyer is expected to pay for products before trade can take place, unless otherwise agreed in writing with Love Health Hate Waste.

VAT

VAT is applied wherever applicable, although many products on lovehealthhatewaste.com, because of their nature, are VAT exempt.